This Shipping and Delivery Policy applies to all products purchased through Rejaiv website – [website] (IVC Agrovet Pvt. Ltd.). We provide nationwide shipping across India.
Processing Time: Once you place an order, we take about 48 hours to verify payment with the bank before shipping.
Nationwide Delivery: We ship Pan-India. Estimated delivery time is typically 5– 7 business days from the date of dispatch, depending on your location.
Tracking: You’ll get an automated email with tracking details as soon as your package leaves our hands.
Returns & Exchanges: For any exchange or refund request, please reach out to us within 7 days of delivery at +918976788588 or rejaivsupport@ivc- agrovet.com.
Damaged Goods: If your product arrives broken or damaged, please report it within 24 to 48 hours.
Quality Evaluation: If you have a quality concern, our team will evaluate it and arrange a replacement or refund as desired by you.
Non-Returnable Policy: Generally, products are sold on a non-returnable basis unless they are damaged or incorrect. We cannot replace used or expired items.
Refunds: Once approved, refunds take up to 15 business days and are sent directly to the original purchaser’s bank account or issued as an E-Voucher.
Registered Office Address: IVC Agrovet Pvt. Ltd. (Rejaiv) 706, Unique Tower, Gaiwadi, S.V. Road, Goregaon (W.), Mumbai . 400062.
